Ellen, a digital media creative drives digital projects and processes forward. She identifies the needs, problem areas of people and explores paths to turn problems into opportunities and solutions in collaboration with diverse teams.
Ellen is independent yet has a team oriented approach and is highly appreciated for her ability to make things happen as well as drive design and process understanding and develop concepts and strategies.
Ellen develop customer centric products and services that delivers value. Her expertise lies in utilizing mindsets such as design thinking, jobs to be done and service design tools and processes for designing relevant customer centric digital services and organizations from the outside in.
She has experience in value proposition, mission statement, MVP, Business Model Canvas, Digital Transformation, Personas, User Journeys, Agile.
Ellen has a previous background in communication and content creation and work experience in different industries such as education, IT/Telecom and governmental.
Ellen currently is employeed as a service designer at Handelsbanken, designing and facilitating learning experiences and user led innovation processes that meet business goals and delivers value for customers.